Desjardins Certas Direct Car Insurance Overview

Desjardins Certas Direct is a car insurance provider that offers a range of coverage options to drivers in Canada. Here is an overview of their car insurance offerings:

1. Liability Coverage: This coverage protects you if you are held responsible for an accident that causes damage to someone else’s property or causes injuries to others.
2. Collision Coverage: This coverage protects your vehicle if it is damaged in an accident, regardless of who is at fault.
3. Comprehensive Coverage: This coverage protects your vehicle from damage caused by non-collision incidents, such as theft, vandalism, and natural disasters.
4. Accident Benefits Coverage: This coverage provides compensation for medical expenses, lost income, and other costs related to injuries sustained in an accident, regardless of who is at fault.
5. Optional Coverage: Desjardins Certas Direct also offers a range of optional coverage, such as roadside assistance, rental car coverage, and loss of use coverage.
6. Discounts: Desjardins Certas Direct offers a range of discounts, such as discounts for safe driving, multiple vehicles, and good grades.

Overall, Desjardins Certas Direct provides a range of coverage options and discounts to help drivers find affordable and customizable car insurance solutions that meet their specific needs.

Desjardins Certas Direct Market Share

Desjardins Certas Direct is a subsidiary of Desjardins General Insurance Group, which is one of the largest car insurance providers in Canada. According to the 2020 Canadian Underwriter Statistical Issue, Desjardins General Insurance Group was the third largest car insurance provider in Canada in 2019, with a market share of 11.5%.

It’s worth noting that market share can vary over time and may be different in different regions of Canada. Additionally, the market share of Desjardins Certas Direct specifically may be different from that of the parent company. However, the fact that Desjardins General Insurance Group is a major player in the Canadian car insurance market suggests that Desjardins Certas Direct likely has a significant market share as well.

Services Offered By Desjardins Certas Direct Insurance

Desjardins Certas Direct offers a range of services and features to its customers to provide comprehensive and customizable car insurance coverage. Here are some of the key services and features offered by Desjardins Certas Direct:

1. Online Quotes: Desjardins Certas Direct provides online quotes that allow you to quickly and easily compare coverage options and prices.
2. Customizable Coverage: Desjardins Certas Direct offers a range of coverage options, including liability, collision, comprehensive, and accident benefits coverage, that can be customized to meet your specific needs.
3. Optional Coverage: Desjardins Certas Direct offers a range of optional coverage, including roadside assistance, rental car coverage, and loss of use coverage, that can be added to your policy for additional protection.
4. Discounts: Desjardins Certas Direct offers a range of discounts, including discounts for safe driving, multiple vehicles, good grades, and more, to help you save money on your car insurance.
5. Online Account Management: Desjardins Certas Direct allows you to manage your policy and make payments online through their customer portal.
6. Claims Support: Desjardins Certas Direct provides 24/7 claims support and a mobile app that allows you to easily report a claim and track its progress.
7. Online Resources: Desjardins Certas Direct offers a range of online resources, including articles and videos, that provide tips and advice on safe driving, car maintenance, and more.

Desjardins Certas Direct Insurance Pros

Desjardins Certas Direct offers a range of potential benefits to customers, including:

1. Customizable Coverage: Desjardins Certas Direct provides a range of customizable coverage options, allowing you to select the coverage that meets your specific needs.
2. Optional Coverage: Desjardins Certas Direct also offers optional coverage, such as roadside assistance, rental car coverage, and loss of use coverage, that can provide additional protection and peace of mind.
3. Discounts: Desjardins Certas Direct offers a range of discounts, including discounts for safe driving, multiple vehicles, and good grades, which can help you save money on your car insurance premiums.
4. Online Account Management: Desjardins Certas Direct allows you to manage your policy and make payments online, providing a convenient and easy-to-use platform for managing your car insurance.
5. Claims Support: Desjardins Certas Direct provides 24/7 claims support and a mobile app that allows you to easily report a claim and track its progress.
6. Online Resources: Desjardins Certas Direct offers a range of online resources, such as articles and videos, that provide tips and advice on safe driving, car maintenance, and more.
7. Strong Financial Backing: Desjardins Certas Direct is backed by Desjardins General Insurance Group, one of the largest and most trusted car insurance providers in Canada.

Desjardins Certas Direct Insurance Cons

While Desjardins Certas Direct offers a range of potential benefits to customers, there are also some potential drawbacks to be aware of:

1. Limited Availability: Desjardins Certas Direct is only available in certain regions of Canada, so if you live outside of these areas, you won’t be able to access their coverage.
2. Limited Discounts: While Desjardins Certas Direct offers a range of discounts, some other car insurance providers may offer more discounts, which could mean you may be able to save more money with a different provider.
3. Customer Reviews: There are some negative customer reviews of Desjardins Certas Direct online, with some customers reporting issues with customer service, claims processing, and billing.
4. Pricing: Desjardins Certas Direct’s pricing may not be the most competitive for some drivers, so it’s important to compare quotes from multiple providers to find the best deal.
5. Limited Coverage Options: While Desjardins Certas Direct does offer a range of coverage options, some additional coverage options may not be available through their policies, which could limit your ability to get the exact coverage you need.

Desjardins Certas Direct Car Insurance Customer Reviews

Here are some Desjardins Certas Direct car insurance customer reviews and ratings from various online sources:

1. Insureye: Desjardins Certas Direct has an overall rating of 3.9 out of 5 stars based on 119 customer reviews.

Positive Reviews: Many customers praised Desjardins Certas Direct for their competitive pricing, responsive customer service, and quick claims processing.

Negative Reviews: Some customers reported issues with billing and payments, denied claims, and difficulty getting in touch with customer service.

2. Google Reviews: Desjardins Certas Direct has an overall rating of 2.9 out of 5 stars based on 61 customer reviews.

Positive Reviews: Customers appreciated the competitive pricing, customizable coverage options, and good customer service.

Negative Reviews: Some customers reported issues with long wait times to speak with customer service representatives, difficulties with the claims process, and billing issues.

3. Consumer Affairs: Desjardins Certas Direct has an overall rating of 2.9 out of 5 stars based on 22 customer reviews.

Positive Reviews: Customers appreciated the helpful and friendly customer service representatives, competitive pricing, and customizable coverage options.

Negative Reviews: Some customers reported issues with claim denials, long wait times to speak with customer service, and difficulties resolving billing issues.

4. Better Business Bureau: Desjardins Certas Direct has an A+ rating with the Better Business Bureau, although they are not accredited by the organization.

Leave Your Review

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We invite you to leave a review of your experience with Desjardins Certas Direct Car Insurance on our website below. Whether your experience was positive or negative, we value your honest feedback and appreciate the time you take to share it with us.