Aviva Car Insurance Overview

Aviva is a well-known insurance provider that offers a range of insurance products, including car insurance. Here is an overview of Aviva car insurance:

1. Insurance Products: Aviva offers a range of car insurance products, including liability coverage, collision coverage, comprehensive coverage, and uninsured motorist coverage. They also offer optional coverage for things like roadside assistance, rental cars, and legal protection.
2. Discounts: Aviva offers discounts on car insurance premiums for things like having multiple policies with the company, having a good driving record, and driving a car with safety features.
3. Claims Handling: Aviva has a dedicated claims handling team to help customers navigate the claims process, with a focus on providing fast and fair claims settlements.
4. Customer Service: Aviva prides itself on providing excellent customer service to its customers, with a focus on transparency, honesty, and open communication.
5. Online Quotes: Customers can obtain online quotes for their car insurance through Aviva’s website.
6. Brokers: Aviva works with a network of independent insurance brokers across Canada to help customers find the right car insurance coverage for their needs.

Overall, Aviva offers a range of car insurance products, discounts, and a focus on providing excellent customer service, which can make it a good choice for customers in Canada who are looking for a reliable and flexible insurance provider.

Aviva Market Share

The market share of Aviva Canada in the Canadian insurance industry is not publicly available. However, Aviva is a well-established and well-known insurance provider in Canada that has been in business for over 300 years.

In Canada, Aviva offers a range of insurance products, including car insurance, home insurance, life insurance, and business insurance. The company also partners with brokers across Canada to help customers find the right insurance coverage for their needs.

While specific market share data for Aviva Canada is not publicly available, the company has a strong reputation as a reliable and customer-focused insurance provider in Canada.

Aviva Services Offered

Aviva is a Canadian insurance company that offers a range of insurance products to individuals and businesses across Canada. Here are the services offered by Aviva:

1. Auto Insurance: Aviva offers car insurance coverage, including liability coverage, accident benefits, and physical damage coverage. Optional coverage is also available for things like roadside assistance, rental cars, and legal protection.
2. Home Insurance: Aviva offers home insurance coverage, including coverage for your home and personal property, as well as liability coverage. Optional coverage is also available for things like water damage, identity theft, and equipment breakdown.
3. Life Insurance: Aviva offers a range of life insurance products, including term life insurance, permanent life insurance, and critical illness insurance.
4. Business Insurance: Aviva offers a range of business insurance products, including property and liability coverage, as well as coverage for vehicles, equipment, and tools.
5. Group Insurance: Aviva offers group insurance products, including health and dental insurance, life insurance, and disability insurance.
6. Travel Insurance: Aviva offers a range of travel insurance products, including emergency medical insurance, trip cancellation insurance, and rental car insurance.
7. Investment Products: Aviva offers a range of investment products, including mutual funds, segregated funds, and annuities.
8. Online Quotes: Customers can obtain online quotes for their insurance products through Aviva’s website.
9. Claims Handling: Aviva has a dedicated claims handling team to help customers navigate the claims process.
10. Brokers: Aviva works with a network of independent insurance brokers across Canada to help customers find the right insurance coverage for their needs.

Aviva Pros

There are several pros of using Aviva as your insurance provider in Canada. Here are some of the pros of using Aviva:

1. Range of Insurance Products: Aviva offers a wide range of insurance products, including car insurance, home insurance, life insurance, and business insurance. This can make it a one-stop-shop for all of your insurance needs.
2. Discounts: Aviva offers discounts on insurance premiums for things like having multiple policies with the company, having a good driving record, and driving a car with safety features.
3. Claims Handling: Aviva has a dedicated claims handling team to help customers navigate the claims process, with a focus on providing fast and fair claims settlements.
4. Customer Service: Aviva prides itself on providing excellent customer service, with a focus on transparency, honesty, and open communication.
5. Online Quotes: Customers can obtain online quotes for their insurance products through Aviva’s website, which can make it easy to compare rates and coverage options.
6. Brokers: Aviva works with a network of independent insurance brokers across Canada to help customers find the right insurance coverage for their needs.
7. Reputation: Aviva is a well-established insurance provider with a strong reputation in the industry, which can provide customers with peace of mind.

Aviva Cons

While there are several pros to using Aviva as your insurance provider in Canada, there are also some potential drawbacks to consider. Here are some of the cons of using Aviva:

1. Higher Premiums: While Aviva offers discounts on their insurance products, their premiums may be higher than some other insurance providers, particularly for customers who don’t qualify for their discounts.
2. Limited Availability: Aviva may not be available in all parts of Canada, so customers in certain regions may not be able to access their insurance products.
3. No Mobile App: Aviva does not currently offer a mobile app for their customers, which can be a disadvantage for customers who prefer to manage their insurance policy on-the-go.
4. Claims Handling: While Aviva has a dedicated claims handling team, some customers have reported issues with the claims handling process, including delays and disputes.
5. Limited Information: Aviva’s website does not provide a lot of information on their coverage options or the claims process, which can make it difficult for customers to compare their options with other insurance providers.

Aviva Car Insurance Customer Reviews

Aviva car insurance has received a mix of positive and negative reviews from customers across various sources online. Here is a summary of the overall ratings and reviews:

1. InsurEye: According to InsurEye, an independent insurance review platform, Aviva car insurance has a rating of 4.2 out of 5 stars, based on 164 customer reviews. Positive comments from customers include competitive pricing, great customer service, and flexible coverage options, while negative comments include claims handling issues and difficulties with billing.
2. Consumer Affairs: On Consumer Affairs, a consumer review website, Aviva has a rating of 2.2 out of 5 stars, based on 8 customer reviews. Negative comments from customers include issues with customer service and claims processing.
3. Better Business Bureau (BBB): Aviva is accredited by the BBB and has an A+ rating. However, there are only a few customer reviews on the BBB website.

Leave Your Review

At Aviva, we value the feedback of our customers and we are always looking for ways to improve our products and services. If you have had an experience with our car insurance, we encourage you to leave a review on our website.

Your feedback is important to us and can help us understand what we are doing right and where we can improve. By leaving a review, you can also help other customers make informed decisions when choosing their car insurance provider.